FAQ

Have a question about BlancBunny? Here are the answers to the most common questions we receive.

Product & Sizing
How do I find my perfect size?

We believe comfort starts with the right fit. On every product page, you will find a detailed Size Guide containing measurements for that specific item. Since we design for a relaxed and comfortable feel, if you prefer a tighter fit, you may want to size down.

What fabrics do you use?

We prioritize natural, breathable fabrics that feel gentle on the skin. Most of our collection is made from 100% premium cotton, linen blends, and other sustainable materials designed for Delhi’s weather and beyond.

How should I care for my BlancBunny clothes?

To keep your clothes looking new and soft for longer, we recommend a gentle machine wash in cold water. Avoid harsh bleaches and tumble drying on high heat. Air drying in the shade is best for the fabric and the environment.

Shipping & Delivery
Do you ship across India?

Yes! We ship to almost every pin code in India. Whether you are in a metro city or a smaller town, we’ll make sure your package reaches you safely.

How long will it take to get my order?

Orders typically ship within 24-48 hours. Standard delivery takes 5–7 business days depending on your location. You will receive a tracking link via email/SMS as soon as your order is dispatched.

Is there a shipping fee?

We offer free shipping on all prepaid orders above a certain amount (please check our home page for current offers). For smaller orders or Cash on Delivery (COD), a small shipping fee is calculated at checkout.

Returns & Exchanges
What if the size doesn't fit?

No problem at all. We want you to feel great in what you wear. We offer a hassle-free exchange policy within 7 days of delivery for size issues. The item must be unused, unwashed, and have all tags attached.

Do you offer refunds?

If you receive a defective product, we will issue a full refund or replacement. For size or style changes, we offer store credit or exchanges to ensure you get the right piece.

Values & Ethics
Where are your clothes made?

We are proudly based in Delhi. We work with local manufacturing partners who ensure fair wages and safe working conditions. We visit our production units regularly to ensure our values are upheld.

Still have questions?

We’re here to help. Email us at support@blancbunny.com